LxxE

Preserving precious memories

Preserving Precious Memories
with Care and Security

When a loved one passes away, their smartphones and computers contain irreplaceable memories.
LxxE specializes in safely recovering and organizing digital legacy data,
providing compassionate support to bereaved families during difficult times.

Let Us Help YouLearn Our Process

Our Services

We handle your loved one's precious data with the utmost care and security.
No matter how small your concern, please feel free to consult with us.

Memory Recovery

We safely extract precious family photos, videos, messages, and other cherished memories from locked smartphones and computers.

• Family photos & videos recovery

• Important messages preservation

• Contact information organization

Secure Organization

We safely unlock password-protected devices and carefully organize only the necessary data for delivery to you.

• Password recovery

• Data classification & organization

• Secure delivery methods

Complete Erasure

After extracting necessary data, we completely erase all personal information and safely dispose of devices.

• Complete data erasure

• Erasure certificate issuance

• Safe disposal processing

Our Mission

Why we dedicate ourselves to digital legacy organization

In today's digital age, most of our precious memories are stored in smartphones and computers. Family photos, loving messages, videos recording life's milestones...

However, in the midst of grief after losing a loved one, many families find themselves unable to access these treasures due to forgotten passwords or not knowing where to find what they're looking for.

At LxxE, we make it our mission to support these families with compassion, solving technical problems while safely protecting precious memories.

The Meaning of "LxxE"

Our company name embodies five important values:

• LIFE (Living)
• LIKE (Preference)
• LOVE (Affection)
• LIVE (Existence)
• LOSE (Loss)

We don't treat digital data as cold, impersonal information, but as irreplaceable connections between people. This is our fundamental philosophy.

Our Process

We provide careful support at every step,
ensuring first-time clients feel completely at ease

1

Initial Consultation

Share your concerns with us via phone or email, no matter how small

2

Secure Shipping

Nationwide service available. We provide detailed packaging instructions

3

Gentle Assessment

We examine your device's condition and provide a detailed report

4

Careful Processing

With respect for your loved one, we safely extract precious data

5

Secure Delivery

We deliver organized data to you through secure methods

6

Complete Erasure

We completely erase personal information and issue a certificate

Frequently Asked Questions

Answers to common questions from our clients

Q. How much does the service cost?

A. Initial consultation and assessment are free. Costs vary depending on the work required, but we always provide a detailed estimate before starting any work. We never engage in aggressive sales tactics.

Q. How long does the process take?

A. Depending on the data condition, it typically takes 1-3 weeks. We can accommodate urgent requests. We provide regular progress updates throughout the process.

Q. Is personal information handled securely?

A. Yes, we handle your precious data with the utmost security. We work in dedicated facilities and completely erase all data after completion. Confidentiality agreements are available upon request.

Q. Do I need documents proving my relationship to the deceased?

A. Yes, for proper procedures, we require verification of your relationship through documents such as family registry certificates. We can guide you on the necessary documentation if you're unsure.

Q. What if I don't know any passwords?

A. Yes, even when passwords are completely unknown, we can resolve most cases. Please share your situation with us first, and we'll provide the best possible support.

Q. Can I request services from a distant location?

A. We serve clients nationwide. You can ship devices to us, and we'll safely return them after completion. We provide detailed packaging instructions.

Don't Face This Alone - Let's Talk

No concern is too small.
Our dedicated staff will listen to your story with care and compassion.

Phone Consultation

Weekdays 9:00-18:00 (JST)

050-1745-9800

LINE Consultation

Available 24/7

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